We’re here to help! Whether you have questions about your order, need style advice, or just want to connect with us, our team is always happy to hear from you.
📧 Email: support@freyachic.com
🌐 Official Homepage: Shopcharme.com
Customer Service Chat Hours:
Monday – Friday: 10am – 5pm UTC -7
We receive many emails every day. Please allow us enough time to reply—thank you!
Please kindly note: During peak seasons and promotional sales, our response time might be a little longer. When contacting us regarding an order, please use the same email address you used when placing your order and include your order number in your email.
Hours of Operation:
Monday – Friday, 9am – 6pm UTC -7
Do you have any other questions about Shopcharme? Send us an email and we’ll get in touch shortly.
For other inquiries, please include the subject in your email title so we can direct it to the appropriate customer service specialist.