Shipping Info
Shipping & Delivery
We are committed to delivering your order as quickly and efficiently as possible. Shipping times may vary depending on your location and the time your order is placed. Please note that during holidays, processing and delivery times may be longer than usual.
Processing
Once your order is confirmed, we’ll begin preparing your items for shipment. Orders typically take 3–5 business days to process, ensuring every item meets our quality standards before shipping.
Shipping
Enjoy free shipping on orders over $79! We also offer expedited shipping options for an additional fee.
Please note that shipping to Alaska and Hawaii may take up to 3 weeks to arrive.
If you have any questions about shipping, feel free to reach out to our customer service team at support@freyachic.com, and we’ll be happy to assist you.
Order Status
After placing your order, we’ll keep you updated via email on the status of your order.
Order Confirmation
You’ll receive an Order Confirmation email immediately after your purchase, which includes a summary of your order as well as your shipping and billing details.
Shipping Confirmation
Once your order ships, you’ll receive a Shipping Confirmation email with tracking information and details about the items in your shipment. To track your package, simply click the link provided in the email. Please note that it may take up to 24 hours for tracking information to update.
If your order includes multiple items, they may be shipped separately on different dates. You will receive a separate Shipping Confirmation email for each shipment.
For additional assistance, please contact us at support@freyachic.com.